We want you to be fully satisfied with your purchase from Bravonne.
Eligibility for Refunds
You may request a refund if:
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The product arrives damaged or defective
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You receive an incorrect item
Requests must be submitted within 14 days of delivery, in line with the UK Consumer Contracts Regulations.
Non‑Refundable Items
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Items damaged due to misuse or normal wear
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Items returned without original packaging or in unsellable condition
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method within 5–10 business days.
