At Bravonne, we aim to deliver premium pet products reliably and efficiently to our customers.
Shipping to the United Kingdom
- Order Cut-off Time: 5:00 PM (GMT)
- Order Processing Time: 1 working day (Monday to Friday). Orders placed over the weekend will be processed on the next working day.
- Delivery Time: 3–6 working days (Monday to Friday).
- Total Estimated Delivery Time: 4–7 working days from the purchase date.
Please note: Delivery times may vary during peak holiday seasons or due to external transit factors beyond our control.
Shipping Costs
We believe in full transparency. Shipping costs for your order are fixed as follows:
- Standard UK Shipping: Free Shipping
The shipping price you see here is exactly what you will pay at checkout. There are no hidden fees or unexpected taxes added at the final step.
International Shipping (Europe)
- Delivery Time: Estimated 4–8 working days.
- Customs & Duties: For European deliveries outside the UK, customers are responsible for any applicable customs duties, clearance fees, or taxes imposed by local authorities.
Order Tracking
Once your order has been dispatched, you will automatically receive a shipping confirmation email containing your tracking number and a link to track your parcel's journey in real-time.
Item Origin & Transparency
To offer the best designs and competitive prices, our premium products are dispatched directly from our international fulfillment centres. This allows us to keep our inventory fresh and ship efficiently to the UK and Europe.
Contact Us
If you have any questions regarding your delivery or tracking, please contact our support team:
- Email: concierge@bravonne.co.uk
- Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT)
