Shipping policy

At Bravonne, we aim to deliver premium pet products reliably and efficiently.

Processing Time

Orders are processed within 1 working day (excluding weekends and public holidays).

Shipping Time

• United Kingdom: Estimated 3–6 working days

• Europe: Estimated 4–8 working days

Delivery times may vary due to customs, peak seasons, or external factors beyond our control.

Shipping Costs

Shipping options are calculated at checkout based on your location and selected delivery method.
Complimentary shipping may be available during selected promotions.
For added convenience, faster delivery options may also be offered at checkout for an additional fee.

Order Tracking

All orders include tracking details sent via email once dispatched.

Customs & Duties

For European deliveries, customers are responsible for any applicable customs duties or taxes imposed by local authorities.